Teething issues found

Welcome to Cley Bird Club Forum CBC Chat Forum Teething issues found

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    • #65914

      On the  My Sightings page , Edit doesn’t work.   We will get this looked into after Easter. UPDATE – NOW FIXED

      • This topic was modified 3 years, 6 months ago by Chris AbramsChris Abrams.
    • #65915

      Some people are having problems with entering times in Add a Sighting screen, especially on Ipads

    • #65948
      Steve GantlettSteve Gantlett
      Participant

      Is it possible to DELETE one of one’s Forum comments?

       

      • #65982

        Editing of Forum entries is now be working.

        I don’t think you can delete a reply yourself, although I may be able to do it for you, but will look into this further.

    • #65949
      Steve GantlettSteve Gantlett
      Participant

      In the Photo Gallery, there are no Captions

      • #66178

        We cannot currently display any captions on photos but do plan to look into creating a much better galley in the future.

        In the meantime when you click on a photo in the gallery the file name that was given to the photo by the person who uploaded it is shown in the url bar on your browser.  If people put the species name and any other information they like, e.g. their name, on the file before uploading it this will show.

        When attaching a photo, if you want information displayed, please amend the file name accordingly.

        The Photo Gallery can be accessed from the Records tab / Photo Gallery or at the bottom of the Home Page.

    • #65999
      Steve HaleSteve Hale
      Participant

      ‘Edit’ is still not working for me (5/4/21 at 12.30pm), I am trying to add a photo to an earlier posted sighting

      • #66010

        The problem with Editing Sightings will be looked into after the Easter break.  NOW WORKING.

    • #66051

      EDIT SIGHTINGS NOW WORKS  – please try it again

    • #66098
      Steve GantlettSteve Gantlett
      Participant

      EDIT SIGHTINGS delete still don’t work for me. I’ve tried three times deleting my duplicate sightings dated 31st March; they delete but, whether I leave one behind or not, they all come back when I click update.

       

      • #66143

        There are various issues with Edit Sightings which had been fixed but have now returned, The ones we know of are:

        i) Cannot add additional photos

        ii) Cannot add a single photo to a sighting to an existing record

        iii) Deleting a single species record doesn’t work

        We hope to get these fixed soon and will post when here it is done.

        If, in the meantime, you have any sightings you want deleted please contact us and we will delete them for you.

        If you find any more problems on the Edit Sightings page please do add them here.

         

      • #66561

        The above issues are NOW FIXED but we have now found you cannot delete a photo at all other than by deleting the whole species record from the sighting.  We are awaiting feedback from the developers on this.

        Watch this space for updates.

      • #66615

        EDIT SIGHTINGS IS NOW WORKING.  You can add and delete individual species rows, delete photos and add multiple photos.   See How TO ADD MULTIPLE PHOTOS elsewhere on this forum for instructions.

    • #66099
      Steve GantlettSteve Gantlett
      Participant

      Someone else reporting PAYPAL BUTTON will not connect.

      • #66139

        This is a problem with PayPal being slow to complete the set up of our account.  Should be OK in a few days time.  We have added a note about this on the membership page.

    • #66410
      Steve HaleSteve Hale
      Participant

      A problem I met with the ‘Edit’ sightings page yesterday 25 April:

      1. I successfully edited my Lesser Whitethroat entry from 1 bird to 2 birds with no problems.

      2. However, by doing this, it removed the Black-tailed Godwit and Common Sandpiper pics I had previously attached and posted.

      3. I cannot re-attach these pics at all now.

      • #66431

        Sorry for this, Steve, I will add this to the things to check when we get a fix.  In the meantime please keep a note of what you need to alter/add so you can do it later.

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